COVID-19 Vaccination & Green Pass app

Dear FeelSafe Clients,

As always, we want to be as transparent as possible and keep you up-to-date about the topics that affect you and your health-related issues in Austria. Please keep in mind that this gathering of information for your use goes beyond our responsibilities and capabilities as insurance consultants, as these are topics that are outlined and handled by the Austrian authorities and we have no influence in such matters.

We have created this page as an info page along with our partners from FeelsLikeHome to help you navigate the often-confusing governmental topics and bureaucratic labyrinth the Austrian requirements sometimes prove to be. The lack of clarity specifically for internationals is something that frustrates us, as much as it does you, but these are topics of the government and we have no control in this regard.

The following information was collected in the beginning of November 2021 from phone conversation with the government hotlines and Austrian doctors and is only to be used as a guide and not as official statements. For any changes in the procedures by the government past the collection date of 12^th of November please inquire directly at the government hotline: 1450

If this information is insufficient for any specific case, for example the government does not send you a QR code, the social insurance number is inactive, etc., please call the government hotline for more information: 1450 – this will also encourage them to take the difficultly that internationals face into further consideration.

Most important info:
1. Everyone that is registered as living in Austria (Meldezettel) is entitled to get vaccinated for free by the government program at the official vaccination centers.
2. The physical vaccination confirmation (yellow Impfpass) is officially accepted and equally valid as the “Green Pass” app for any international travel, restaurants or any organization or company.
3. The “Green Pass” app is a convenience, not a requirement. If you are interested in obtaining such, the steps below are to serve as a possible path as a work around, however the government has not provided a clear working solution for internationals as of the date of issuance of this page.

Vaccination:
Everyone that is registered as living in Austria (Meldezettel) is entitled to get vaccinated for free by the government program at the official vaccination centers.
Vaccinations by private doctors or at the “Impfboxen” operated by doctors, are not part of the program and therefore are not covered!

You can register for the vaccination here: https://www.oesterreich-impft.at/impfanmeldung/

After getting vaccinated, you receive a physical confirmation (yellow pass) that is valid as an official document to prove your status.

Disclaimer: Michael Herf GmbH and www.feelsafe.at do not hold any liability for the accuracy of the provided information, it is provided only as a resource to clients who might find it beneficial for their specific cases.

Optional: If you want the Green Pass app

For the Green Pass app, you need to follow these 3 steps:

Currently for the vaccination certificate you need to have a social insurance number, as it is a government program.

Therefore, you need to apply for a social insurance number (not the e-card) as a  FeelSafe client as well.

What is the Social Insurance Number & E-Card (and how they work together)?

The e-card and the social Insurance number, connected to the e-card, is how the public health insurance (OeGK) system works. With FeelSafe, you are fully privately insured and therefore have a private insurance number instead (the policy number) that for your regular coverage fully replaces the social insurance number.

How to get a social insurance number?

There are 2 options to get the social insurance number from OeGK:
However, the options vary depending on the federal state:
For some states you can’t go there personally for the social insurance application but have to e-mail them. Also please check with your local GK (Gebietskrankenkasse) where you should send the e-mail.

For Vienna:

1) You can personally go to one of their service centers and apply for the social insurance number. You would get the number right there on the spot.
Recommendation: Go there early in the morning to avoid long waiting times.
What to bring: Your passport.
What to say: That you are fully privately insured and you request a social insurance number for the vaccination certificate.

2) You can send an e-mail to: vsstamm@oegk.at
They will send you a social insurance number back via e-mail (approx. within 1 week).
What to e-mail them: A copy of your passport.
What to say: We have prepared a template for you below to use! Please fill the red areas for yourself (your name; and your status as a student/guest professor/ researcher).

Template:

Sehr geehrte Damen und Herren,

Mein Name ist YOUR NAME 

Ich bin als Internationaler Studierender / Gastprofessor / Researcher in Österreich und für diesen Zeitraum über die Firma FeelSafe.at bei der Versicherung UNIQA privat versichert.
Diese Versicherung ist für das Visum-C, Visum-D, sowie für den Aufenthaltstitel (residence permit) als „All-Risk“ Krankenversicherung anerkannt.

Durch diese private Versicherung habe ich keine Sozialversicherungsnummer in Österreich.

Für die Ausstellung des Impfzertifikats bzw. des Grünen Passes, bitte ich Sie mir eine Sozialversicherungsnummer auszustellen.

Anbei schicke ich Ihnen eine Kopie meines Reisepasses.

Liebe Grüße,

YOUR NAME

After your receive your social insurance number, you can go to a doctor to have your vaccination connected to your social insurance number.

The next step would be to have the vaccination certificate printed (either at the doctor or at a pharmacy) that has a QR code on it that you can scan in the Green Pass app.

Please note: Potential costs from the doctor for connecting / printing the certificate is not covered by the insurance as it is not a medically necessary visit (the physical vaccination certificate paper is equally valid as the app).

Disclaimer: Michael Herf GmbH and www.feelsafe.at do not hold any liability for the accuracy of the provided information, it is provided only as a resource to clients who might find it beneficial for their specific cases.