BRAND NEW: eedoctors app
Video consultation with doctors
Medical advice via smartphone
Medical advice via smartphone is a new form of medical care: patients can now see their doctor in real time, without leaving their home. The doctor sees them and they see the doctor – this enables quick and precise clarification and advice, even from home.
Our medical partners from eedoctors are experienced specialists. A personal conversation in combination with a visual assessment form the core elements of a virtual consultation.
How eedoctors helps you
This new service can replace the on-site consultation or ambulance visit and serves as an additional option in non-urgent cases. This can help to reduce the risk of coronavirus infection and conserves urgently needed medical resources.
More convenient than ever!
Not only is the service incredibly convenient, it makes health care also a lot more accessible for you:
The service is available during the opening hours:
- Monday to Thursday: 06:00 p.m. to 09:00 p.m.
- Friday: 04:00 p.m. to 09:00 p.m.
- Saturday to Sunday and Holidays: 08:00 a.m. to 09:00 p.m.
The Direct Billing Network LARA:
The LARA network is a network of doctors, pharmacies, laboratories and radiologies that directly bill the insurance so you don’t have to pre-pay and go through the refund process. The network gets constantly enlarged with new partners.
How to get the LARA card:
The LARA card is a fully electronic card.
You automatically get the LARA card when buying our health insurance.
You get this electronic card via e-mail with your insurance confirmation.
Please save a screenshot of the card on your phone.
How to use the LARA network:
You simply book appointments at one of the partners.
IMPORTANT: Please always have your LARA card available at the appointment (on your phone).
Pharmacies: Just show your LARA card on the phone.
Important! If there is no valid agreement or the costs exceed your maximum tariff rate at the time of direct billing, we will have to reclaim these. In order to avoid you having to make a claim and the effort involved, please feel free to email us at email@example.com to verify your claim prior to your visit to LARA.
Lost your direct billing (LARA) card? Request a new one here:
With FeelSafe you are perfectly covered:
With FeelSafe you can go to ANY doctor of your choice, public and private.
You can also go to any pharmacy, radiology and laboratory.
The regular process is that you pay yourself and then send us your bills to get refunded.
ADDITIONALLY you have access to the direct billing network LARA.